Symbio Bioculinary, LLC

Effective Date: March 26, 2026

Last Updated: Mar 26,2026

1. Introduction

Symbio Bioculinary LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website [www.symbiobc.com] (the “Site”), create an account, or interact with our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account, contact us, or interact with our services, we may collect:

  • Name and email address
  • Account credentials (username, password)
  • Communications you send us (e.g., support inquiries, feedback)
  • User-generated content you submit through the Site

2.2 Information Collected Automatically

When you visit the Site, we automatically collect certain information, including:

  • Browser type, operating system, and device information
  • IP address and approximate geographic location
  • Pages viewed, time spent on pages, and referring URLs
  • Clickstream data and navigation patterns
  • Cookies and similar tracking technologies (see Section 5 for details)

2.3 Information from Third Parties

We may receive information about you from third-party service providers, analytics partners, or publicly available sources, which we may combine with other information we hold about you.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Account Management: To create and manage your account, authenticate your identity, and provide you with access to features and services.
  • Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.
  • Product Improvement: To understand how users interact with our Site, identify bugs, and develop new features and enhancements.
  • Research and Analytics: To conduct internal analytics, measure performance, and improve the quality of our services.
  • Marketing and Communications: To send you newsletters, updates, and promotional materials (you may opt out at any time — see Section 8).
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
  • Security: To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.

4. Legal Basis for Processing (EU/EEA Users — GDPR)

If you are located in the European Union or European Economic Area, we process your personal data under the following legal bases:

  • Contractual Necessity: Processing required to provide services you have requested or to fulfill a contract with you.
  • Legitimate Interests: Processing for our legitimate business interests, such as improving our products, preventing fraud, and ensuring site security, where these interests are not overridden by your rights.
  • Consent: Where you have given explicit consent (e.g., marketing emails). You may withdraw consent at any time.
  • Legal Obligation: Processing required to comply with applicable laws and regulations.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, analyze usage, and support marketing activities.

5.1 Types of Cookies We Use

  • Strictly Necessary Cookies: Required for the Site to function properly (e.g., session management, authentication).
  • Analytics Cookies: Used to collect information about how visitors use the Site (e.g., Google Analytics).
  • Marketing & Tracking Pixels: Used to measure the effectiveness of advertising campaigns (e.g., LinkedIn Insight Tag).

5.2 Managing Cookies

You can control cookies through your browser settings or via our cookie consent banner. Please note that disabling certain cookies may affect the functionality of the Site. To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

6.1 Service Providers

We share information with trusted third-party vendors who assist in operating our Site and services, including:

  • Google Analytics — website analytics and usage tracking
  • Mailchimp — email marketing and newsletter distribution
  • LinkedIn — advertising analytics via the LinkedIn Insight Tag
  • HubSpot — customer relationship management (CRM) and marketing automation

These providers are contractually obligated to protect your information and may only use it for the purposes for which it was disclosed.

6.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of the Company, our users, or the public.

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Site before your information becomes subject to a different privacy policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the nature and sensitivity of the data, the purposes for which it was collected, and applicable legal requirements.

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention procedures.

8. Your Rights and Choices

8.1 All Users

Regardless of your location, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the unsubscribe link in any email or by contacting us at [privacy@yourcompany.com].
  • Account Deletion: Request deletion of your account by contacting us.

8.2 EU/EEA Residents (GDPR Rights)

In addition to the above, EU/EEA residents have the right to:

  • Erasure (Right to be Forgotten): Request deletion of your personal data where there is no compelling reason for continued processing.
  • Restriction of Processing: Request that we restrict the processing of your data in certain circumstances.
  • Data Portability: Receive your data in a structured, commonly used, machine-readable format.
  • Object to Processing: Object to processing based on legitimate interests or for direct marketing purposes.
  • Lodge a Complaint: File a complaint with your local data protection authority (DPA).

8.3 California Residents (CCPA/CPRA Rights)

California residents have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt-Out of Sale/Sharing: We do not sell or share personal information for cross-context behavioral advertising.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your California rights, contact us at [privacy@yourcompany.com] or [toll-free number]. We will respond to verifiable consumer requests within 45 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

10. International Data Transfers

Our services are operated in the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

For users in the EU/EEA, we ensure that international transfers are subject to appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognized transfer mechanisms.

11. Children’s Privacy (COPPA)

Our Site is not directed to, and we do not knowingly collect personal information from, children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [privacy@yourcompany.com]. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.

Users between the ages of 13 and 18 should obtain parental or guardian consent before using our Site or submitting personal information.

12. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or integrations. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the “Last Updated” date at the top of this policy and, where appropriate, by providing additional notice (such as a banner on our Site or an email notification).

Your continued use of the Site after any changes become effective constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Symbio Bioculinary LLC

Attn: Privacy Officer

1515 Lafayette Park Dr Unit D

Bloomington, IL 61701

Email: privacy@symbiobc.com

Phone: +1 844-712-2640

For EU/EEA residents, if you believe your data protection rights have not been adequately addressed, you have the right to lodge a complaint with your local supervisory authority.